Support

Frequently Requested Support Information

Forgot Account Number or lost your card? Please complete the information below and submit. A GlobalPhone customer service representative will be in contact with you within 4 business hours. Our call center is open from 6:00 to 24:00 US Eastern Standard Time, seven days a week except on US Federal Holidays. You can also call 1-800-705-5033 or 1-703-533-2122 for immediate assistance.

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