GlobalPostpaid, GlobalPrepaid, GlobalCorporate, GlobalAffinity, or GlobalRetail Calling Cards

You may make phone calls from any phone in the U.S. and in over eighty other countries by following these steps:

• If calling from within the Washington, DC area, or from a cell phone that includes free long distance, dial: 703-852-2111
  If calling from outside the Washington, DC Metro area, dial: 1-800-705-3304
  If calling from outside the U.S., use the GlobalPhone access number for that country. You can get a listing of access numbers by logging into “ My Account ”.
• Dial your 10-digit account number. This number is likely printed on the back of your calling card. If no number is printed on your card, your account number is likely your 10-digit home phone number.
• If prompted, dial your 4-digit security PIN code.
• Dial the destination number.
  To call the U.S., Canada or the Caribbean, dial: 1 + (3-digit Area Code) + (7-digit Phone Number)
  To call anywhere else in the world, dial: (Country Code) + (City Code) + (Phone Number)

GlobalCallback – Placing Callback Calls Using Your Trigger Number

Make sure you have direct dial service on your line and that you are using a touch-tone phone. Please follow these steps when making an international call using GlobalCallback:

• Dial your U.S. trigger number. This trigger number is your unique access number that is used to initiate a callback. Your trigger number is a ten-digit number in the form 703-XXX-XXXX. When dialing your trigger number from outside the U.S., be sure to include the country code (e.g. +1-703-XXX-XXXX). By dialing you trigger number, the GlobalPhone switch will initiate a call to your callback number on record.
• After dialing your trigger number, hang up after one ring. Do not let the line ring more than three times; otherwise the GlobalPhone switch will not call you back.
• GlobalPhone’s switch will call you back within a few seconds. Answer the call and you will hear a voice prompt "Welcome, please enter the phone number you wish to dial…”
  To call the U.S., Canada or the Caribbean, dial: 1 + (3-digit Area Code) + (7-digit Phone Number)
  To call anywhere else in the world, dial: (Country Code) + (City Code) + (Phone Number)
• To make another call, without hanging up, press the pound key (#) twice. You will hear the voice prompt again. Now dial the next number you want to call. You can make unlimited sequential calls this way.
• When finished making your callback calls, dial the star key (*) twice to terminate your session. Please remember this step before hanging up your phone.
• For security reasons all accounts have a set monthly usage limit. If you should receive the prompt: "You have exceeded your limit" and want your limit to be raised, please contact GlobalPhone Customer Support .

For more details on how to use your GlobalCallback account enhanced features, or to view a list of alternative triggering techniques (web, email, SMS, ANI), please visit the Callback Guide.