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GlobalPhone Careers

Customer Service Specialist

GlobalPhone is seeking a Customer Service Specialist.

GlobalPhone Corporation, located in Falls Church, Virginia is a fast growing, profitable, pre-IPO facilities-based telecommunications company that applies unique technologies to develop and market telephone services worldwide. GlobalPhone has been in business since 1995 and serves a wide variety of domestic and international clients, including resellers, US government agencies, associations, corporations, consumers and wholesale distributors. GlobalPhone
services are marketed directly to end-users as well as through wholesale distributors that use GlobalPhone’s web-based technologies.

Services include Hosted PBX Service, residential and business long distance, international callback, prepaid and post paid calling card services, international toll free numbers, 800# forwarding - a state of the art Internet capability which allows web-site owners to connect customers by telephone to call centers instantaneously with the click of an icon. For more information on products and services, visit us at www.gphone.com and www.webcallback.com.

The ideal candidate will be a detail oriented person with excellent PC skills, communication skills, and a professional telephone manner. Being bilingual is a plus;

Primary responsibilities include but are no limited to:

     • Data entry and maintenance for specific projects, customer
       applications, deactivations and account changes.
     • Assist and troubleshoot customer inquiries.
     • Answer incoming phone calls and forward to appropriate parties.

Position includes salary in accordance with experience plus revenue based bonuses. GlobalPhone offers full benefits including 100% of medical premiums, IRA Saving Plan with employer matching, disability insurance, life insurance, free telephone service.

Please fax your resume to 703-533-2445 or email to aloomis@gphone.com

 

 

 


Apply NOW!

To apply for any of the available positions, send your resume to resumes@gphone.com

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