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GlobalPhone Announces Enhancements To Award Winning Agent Program

New “Virtual Telco” Software Allows Agents To Run Their Own Telecom Companies

For Immediate Release, July 12, 2004 ( Falls Church, Virginia) – GlobalPhone Corporation, a facilities-based telecommunications supplier focusing on the international long distance market, today announced several new enhancements to its award winning agent reseller program. GlobalPhone had previously received the Circle of Excellence Award by the Independent Agent Network for its wholesale and retail referral agent programs, and maintains a network of over 300 business partners around the world. GlobalPhone’s agent program is broken into two distinct offerings; GlobalWholesale for wholesale resellers and GlobalRetail for retail referral partners.

The latest additions to the program focus on improved software capability that allows GlobalPhone partners to manage their businesses through an innovative and unique “Virtual Telco” software platform. This Virtual Telco software allows agents to log into a secure portal to manage all aspects of their business – including customer provisioning, rate management, pricing, usage, and billing. The platform allows partners to resell many of GlobalPhone’s products including long distance, prepaid and postpaid calling cards, international callback, international tollfree access, and VOIP termination services.

GlobalPhone’s Virtual Telco software is segmented into several different offerings, depending on the agent’s needs. All interfaces are delivered via a secure Internet portal managed by GlobalPhone.

  • IPAgent – Targeted at retail referral partners who require minimal hands-on capabilities to manage individual accounts
  • IPTelco – Targeted at wholesale partners who require a high-level ability to manage individual customer accounts
  • IPEdit – Targeted at wholesale partners who require the ability to manage all aspects of individual customer accounts such as provisioning, rates, billing, and custom reporting
  • IPCarrier – Targeted at wholesale partners who use GlobalPhone as their carrier and require minimal capability to manage individual customer accounts

The Virtual Telco software suite was custom-developed by GlobalPhone after nearly a decade of working with retail and wholesale agents in the telecom industry. The platforms provide GlobalPhone partners a unique capability over many of the other competitors in the industry.

“GlobalPhone’s agent software capabilities give our partners much more flexibility and control than they can get from any other carrier”, said Greg Hoagland, Director of Sales at GlobalPhone. “Many of our agents tell us that our unique software, coupled with our competitive rates and high quality of service, make GlobalPhone their primary choice as a business partner.”

“Partnering with GlobalPhone has allowed me to offer great products and services to my worldwide base of customers,” said Ken Grunski, President of Telestial, “I am very pleased with GlobalPhone’s ability to integrate their software platform directly into our web site to streamline the customer sign-up process.”

For more details about the various GlobalPhone partner programs and the company’s unique Virtual Telco platform, visit www.gphone.com/partners.

About GlobalPhone Corporation

GlobalPhone is a facilities-based Federal Communications Commission (FCC) licensed carrier headquartered in Falls Church, Virginia, a suburb of Washington, DC. Established in 1995, GlobalPhone is a privately held, debt-free corporation with a worldwide customer base of over 600,000 end users and a network of over 300 business partners in over 130 countries. GlobalPhone is dedicated to providing high quality, innovative services to the international telecommunications market. We build enduring relationships with our partners and customers by providing a creative approach to enabling technology, and by offering outstanding customer service at competitive rates. For more information, visit the company website at http://www.gphone.com or call 800-705-5033 or 703-533-2122.

About Telestial Inc.

Telestial Inc. provides convenient, cost-effective telecommunications services to North American business and recreational travelers. With the click of a mouse, you visit Telestial’s web site and obtain pre-paid wireless products for use in over 140 countries around the world. Telephone and pre-paid services from Telestial are compatible with GSM (Global Services for Mobile), the most widely implemented wireless standard outside of North America. Telestial is incorporated in the United States of America and headquartered in San Diego, California. For more information, visit www.telestial.com.