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 Skip Navigation LinksHOSTED PBX > Features > Music On Hold

Music on Hold

GlobalPhone’s Broadsoft switch allows a company administrator to upload any Music on Hold file to its Hosted PBX. It can be a simple music file or a custom message.

GlobalPhone provides customized Music on Hold Messaging services, changing on hold time into an informative and entertaining experience for the listener. Music on Hold will highlight your products and services, differentiate your brand, engage your callers, and increase revenue.


Inform, educate, and motivate the caller

Reinforce other marketing initiatives

Cross sell products and services

Differentiate your company from the competition

Build brand awareness and loyalty

Enhance the caller's experience

Reduce caller abandonment

"Executives spend 15 minutes a day or 68 hours a year on hold." USA Today

"On average, seven out of ten callers are placed on hold."
Inbound/Outbound

"94% of all marketing budgets are spent on inducing a customer to call, while only 6% is spent on handling the call once it is received."
Inbound Telephone Call Center

Survey results found that 88% of callers preferred On Hold Messages to other hold options, and 16% made purchases based on an on hold offer. MaxiMarketing

Callers stay on the line up to 25% longer when provided with On Hold Messaging versus "dead air" or "background music," and up to 17% longer than radio. Infomax, Inc.

"34% of callers who hang up will not call back." Voice Response, Inc.

GlobalPhone partners with Audio Messaging Solutions to provide custom Music on Hold recording services. Audio Messaging Solutions is an industry leader in Music on Hold messaging and employs a talented team of creative professionals in the areas of marketing, creative writing, broadcast recording, technical support, and business management.

To order Music on Hold, click on the link below. You will be redirected an Audio Messaging Solutions website, where you can select and define the music, voices and message script. A professional consultant will assist you.

You may upload any existing Music on Hold to your Hosted PBX at no charge. The cost for developing and recording custom On Hold Music is a one time fee is $250.

 
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